Here at Gold Leaf Framing and Restoration, we value the privacy of individuals who use our website and services. This Privacy Policy explains what information we collect in the course of providing our framing and restoration services, how we use it, and your choices.
Information you provide directly:
- Name, email address, phone number, and mailing address (e.g., through our contact form, quote requests, or when placing an order)
- Details about your project (e.g., description or photos of an Item)
- Payment information when you pay for services (processed securely)
Information collected automatically:
- Basic website usage data (e.g., pages visited, browser type, general location)
- Cookies used for basic website functionality and analytics
We use the information we collect to:
- Provide quotes and estimates
- Schedule, communicate about, and complete your framing or restoration order
- Process payments
- Respond to inquiries submitted through our contact form
- Send order updates (e.g., "your piece is ready for pickup")
- With your consent, send occasional promotional emails or updates about our shop
- Improve our website based on general usage trends
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as payment processors, email/scheduling tools, and website hosting providers
- Legal requirements, if required to do so by law, subpoena, or other legal process
Cookies, Analytics, Data Retention, and Security
- Our website uses cookies or similar tools to understand how visitors use our site. You can disable cookies through your browser settings; this may affect some website functionality.
- We retain customer contact and order information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal or tax obligations. Photos or notes documenting an Item's condition may be retained as part of our project records.
- We take reasonable measures to protect the personal information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your choices:
- You may unsubscribe from any marketing emails at any time using the unsubscribe link included in those emails.
- You may contact us at any time to ask what information we have on file for you, request corrections, or request deletion of your information, subject to any records we're required to retain for business or legal purposes.
California Privacy Rights
- Gold Leaf Framing & Restoration is a small local business. Based on our size and the way we handle data, we do not currently meet the thresholds that trigger full compliance obligations under the California Consumer Privacy Act (CCPA/CPRA). That said, we are committed to transparency about what we collect and how it's used, and we will honor reasonable requests to access, correct, or delete your personal information — you can reach out using the contact information below.
Contact
- If you have questions about this Privacy Policy or how we handle your information, contact us at:
Gold Leaf Framing & Restoration Email: honnfinearts@verizon.net Phone: (714) 799-4300